Caroline Dowd-Higgins Career Coach • Author • Speaker Sun, 17 May 2015 17:32:15 +0000 en-US hourly 1 Don’t Let Stress Sabotage Your Career Sun, 17 May 2015 17:31:12 +0000 Stress is pervasive so learn to develop techniques to prevent it from sabotaging your life and career.


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Graduation Inspiration: 5 Tips For Creating A New Job Outlook Sun, 17 May 2015 17:29:46 +0000 It’s graduation time again! A season of new beginnings – fresh starts and a time when two million Gen-Y’ers are crossing stages from coast to coast, diplomas in hand, contemplating what’s next with regard to their work. So I pose the question to you… “What’s next with regard to your work?”

Even if it’s been many moons since you donned a mortarboard, I encourage you to capitalize on the fresh start energy of the graduation season by taking an objective look at your career. Are you where you want to be? Feeling challenged? Fulfilled? Or are you ready for your own work-related graduation?

Graduation for you might mean moving up and out of your current job or career, or progressing to new levels of competence, confidence and commitment within the job you’ve already got. Whichever is true for you, it’s important to follow your gut and take action towards hitting the ‘refresh’ button if you need it. Here are 5 tips that can help:

  1. Update your Resume/ LinkedIn. There’s tremendous power in having a resume that’s ready to go at a moment’s notice, as well as a LinkedIn profile that’s fully fleshed out and current – even if you don’t plan on leaving your job any time soon. The update process can help you take stock of what you do and do well, and, as a result, you’ll have a renewed level of confidence that’s beneficial whether you stay in your current job or decide to start interviewing.
  1. Strengthen Your Network. If you haven’t connected in a while, touch base with former bosses and co-workers, satisfied customers, colleagues from trade or volunteer organizations – anyone you consider to be a part of your network. Authentically reaching out on a regular basis (as opposed to only when you need something) will help create a reliable source of support and reference – especially if you decide to make a job or career change.
  1. Count Your Successes. Focusing on your hits rather than misses can give you a more positive attitude on the job, which in turn, can breed more overall success at work. Keith Harrell, author of Attitude Is Everything, says a positive attitude goes a long way in helping to improve communication, teamwork, morale, as well as productivity on the job.
  1. Think Like An Entrepreneur. Even if you don’t have your own business, approaching your work with an entrepreneurial spirit can lead to greater job satisfaction, according to Reid Hoffmann and Ben Casnocha, authors of The Start-Up of You. Hoffman and Casnocha’s prescription for success is to approach every job, as well as your whole life, with an entrepreneurial mindset – being relentlessly curious and continuously challenging yourself to learn, grow and problem-solve – as entrepreneurs must routinely do. If you need a reboot at work, I encourage you to be curious and seek out challenge. Within the challenges you’ll find opportunity.
  1. Promote Yourself. Many of my coaching clients fear they’ll be seen as braggarts if they promote themselves at work – but letting managers and colleagues know your accomplishments, with humble confidence, can open up new doors and plant seeds for future success in your organization. You are your own best PR agent!

Graduation season is a time to appreciate the past and all you’ve learned…and then move forward. If you’re looking for more challenge, responsibility or recognition at work, I encourage you to put the strategies above to work. They can help you graduate to a new level of satisfaction, confidence and success on the job.


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Your Working Life with Peter Diamond Sun, 17 May 2015 17:28:07 +0000 Peter C. Diamond, “The Amplify Guy,” is the author of “Amplify Your Career and Life: 4 Steps to Evaluate, Assess and Move Forward.”

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Your Working Life with Noelle Nelson Sun, 17 May 2015 17:26:51 +0000 Dr. Noelle Nelson is the author of “Got a Bad Boss? Work that Boss to Get What You Want at Work” where she shows how workers can turn the tables on a bad boss to take control of their job and career.

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Your Working Life with Jenny Evans Sat, 09 May 2015 18:40:02 +0000 Jenny Evans is the author of The Resiliency rEVOLUTION:  Your Stress Solution For Life, 60 Seconds at a Time.

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Your Working Life with Di Worrall Sat, 09 May 2015 18:39:40 +0000 Di Worrall created a model for accountable achievement called: The Accountability Code™. She discusses her best-selling book – Accountability Leadership: How Great Leaders Build a High-Performance Culture of Accountability and Responsibility.

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Manage Up for Career Success Sat, 09 May 2015 18:39:13 +0000 Learn to manage up so your boss knows your value in the workplace.

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Career Tips for The Class of 2015 Sat, 09 May 2015 18:37:54 +0000 It’s graduation season and close to two million millennials will earn a college degree this year. That means the Class of 2015 is seeking jobs in full force. The good news is that the NACE Job Outlook Survey indicates that employers expect to hire more new college graduates this year than they did in 2014. It’s still important for millennial aged graduates to enter the career world armed with tools and strategies to distinguish yourselves from the pack.

As you begin your career journey Class of 2015, I share these tips to help you find your way in the world-of-work so you can thrive.

Act Like an Entrepreneur. Whether you are a true entrepreneur and hang out your shingle to sell your service or product, or an intrapreneur and work for an organization, you must be able to think about what problems exist and how to solve these problems in ways that will remunerate you for your efforts. Reid Hoffmann and Ben Casnocha said it eloquently in their book The Start-Up of You.

“Great people, like great companies, are always evolving. They’re never finished and never fully developed. Each day presents an opportunity to learn more, do more, and grow more. Permanent beta is a lifelong commitment to continuous personal growth. It is the mindset of every entrepreneur of life. Challenge presents opportunity – invent yourself and the future.”

Your First Job Won’t Be Your Last. Research shows that adults change careers (not just jobs) 5-7 times throughout their working lives. Test drive jobs and see if they are career worthy and don’t settle for roles that don’t play to your strengths. Your first job out of the gate is a single step on a lifelong career path and you have the right to change your mind as often as you like.

Permission Paradox. You may encounter the catch-22 of not being able to get the job without the experience when often you can’t get the experience without the job. Don’t fret – there are ways to overcome the permission paradox. Jim Citrin, author of the newly released: “Career Playbook: Essential Advice for Today’s Aspiring Young Professional” blogged about this phenomenon in his LinkedIn Influencer post.

Show your prospective employer your credentials beyond your minted degree. Consider workshops, micro-credentials or non-degree options to bolster your skill set. Citrin also encourages job seekers to get creative, and don’t be afraid to start at the bottom. A young woman’s creative resume caught the attention of AirBnB CEO and landed her an interview with her dream company.

The Zig Zaggers. Since career changing is expected, understand the power and the liability of Zig Zagging when changing jobs often. You will be perceived as a flight risk if you don’t stay in a job long enough to earn your worth but you can also bring a wealth of new ideas to an organization that needs your skills and experiences. Consider your movement wisely and understand the career world is small – never burn a bridge and maintain professional connections especially when you move away from a job.

Be a Solution Provider. It’s easy to go into the job search focusing on what you want. While that is important you must also be a solution provider. In our current economy you may land contract or temporary work that leads to full-time permanent work so be industrious and lead with I Believe I Can Help You…and provide a solution to an issue or concern.

Empower your Network. In addition to the graduation well-wishers, your friends and family are probably asking how they can help. Accept their gracious offers and tell them what you do well so they know how to connect you with their circles of influence. If you have specific organizations you want to work for, ask your network to check their contacts to see if they can make a personal referral. Share your strengths story so your network has an easy to remember conversation to share with others that illustrates what makes you unique and employable. Remember, it’s ok to ask for help and in the not so distant future you will be tapped to help the Class of 2016 and beyond.

Be Your Own Best PR Agent. You should be packing your resume, personal business cards, and your professional portfolio with you everywhere you go. You need to become your best self advocate and be ready to discuss how you bring value to an organization at all times. You are responsible to market yourself and in this competitive market, there is no such thing as top of the class entitlement. I don’t care where you minted your degree or how high your GPA is – you must be able to showcase what you do well in an articulate conversation and demonstrate your emotional intelligence and your strengths.

Be a Skills Agent. It’s ok if you still don’t know exactly what you want to do career wise. This is the time for informational interviews and test-driving. But, you must have a clear picture of your professional strengths and competencies so recruiters and employers can help you fit into a role in their organization. Don’t focus on job titles but rather focus on concrete skills examples that illustrate what you do well.

Minimize Email. You understand the power of networking and now you are on a mission to email as many people as you can to get the ball rolling in your job search. STOP! Busy professionals get hundreds of emails a day. Distinguish yourself by picking up the phone. Leave an articulate voice mail if necessary and use a script until it becomes second nature. The goal is to eventually meet in-person but a phone call is the best way to set yourself apart from the myriad of others in the job hunt.

Are You LinkedIn? With 300+ million members (that number grows daily) LinkedIn is the number one professional online networking platform. Recruiters and headhunters troll this site regularly searching for new talent. Fill out your profile in total, use a professional photo, compose a compelling summary statement, add rich media examples to showcase your strengths, and seek out recommendations to endorse you for specific skills and accomplishments. Join Groups, participate in discussions, and use this tool often and to your best advantage. A dormant LinkedIn account will do you no good. The new blog feature empowers you to start a conversation about an area of interest or knowledge so you can be seen and heard beyond your profile.

Take a Risk. So perhaps your dream job does not materialize right off the bat but another opportunity does surface. Take a risk, try something new, and expand your comfort zone. You may just find something you love and an accidental career you would have never considered otherwise. The greatest risk is not taking one at all.

Eye Contact is Imperative. You are a generation with technology expertise but in all likelihood, you will be working with people from a variety of generations and these folks really value good old-fashioned eye contact. It builds trust and rapport and if you are interested in a career where you will interact with humans in any capacity, eye contact is imperative. Observe the power of eye contact in a conversation and likewise how uncomfortable it is when someone won’t look you in the eye. Eye contact will never go out of fashion so use it well.

Own Your Self Confidence! Walk tall and learn to speak with humble confidence about what you do well. If you approach a networking conversation or an interview with confidence it will enhance your marketability tenfold. You need not be perfect just out of the gate (or ever!) but believe in your abilities and others will as well. Showcase authenticity, humility, and your ability without attitude as you communicate with professionals during your search and on the job.

Learn to Bob and Weave. One of the most sought after competencies by employers is the ability to deal with adversity and change. It’s tough out there in the real world and it doesn’t get any easier once you land a job. Showcase your resilience and be ready to discuss how you have overcome challenges. Proving you are resilient may land you an opportunity.

The Class of 2015 is the succession plan for the future. You have the opportunity to identify your passion, carve out a niche for yourself, and thrive in a career knowing that you can always change direction. The challenge is yours as well as the responsibility. Create relationships with influencers and connectors and be ready to talk about what makes you unique. Someday soon you’ll be tapped to help future graduating classes find their way in the career world and this will be your chance to pay-it-forward.

Celebrate the successes you have earned – I am cheering you on all the way. Now the tougher journey has begun but I have confidence that you will succeed if you assume the responsibility and take the power you have and use it wisely.


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The Art of Selling is Valuable in Any Career Field Sat, 02 May 2015 19:21:12 +0000 Learn to sell your strengths in a professional situation when you seek a raise, apply for a new opportunity or tackle a new project. Sales skills are essential in all fields.

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Your Working Life with Jason Hanold Sat, 02 May 2015 19:20:01 +0000 Jason Hanold is CEO & Managing Partner of Hanold Associates, HR Executive Search. He discusses assembling high-performing leadership teams through rigorous capability and nuanced culture fit assessment.

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