Employee Recognition and the Paul Hollywood Handshake

Recognition has long been linked to increased productivity and engagement in the workplace. Research indicates it reduces turnover and boosts morale.

In these tumultuous times of budget cuts, lay-offs, and ambiguity about the future, much of the workforce is paralyzed with fear which can tank self-confidence, drive, and productivity.

An increase in employee turnover and lay-offs often leads to “dry promotions” that come with more work and no pay or title increase, as an emergency measure to get all the work done with fewer people.

The Coveted Hollywood Handshake

Giving well-earned recognition does not require a large budget or time investment and often the most rewarding praise is free. If you’ve ever watched the Great British Baking Show you know how honored and delighted contestants are when they earn a rare handshake from judge and celebrity baker, Paul Hollywood.

This ultimate recognition comes with very specific praise and is only given to the bakers who distinguish themselves with something very special in their bakes. The handshake is reserved for the very best and the palpable meaning behind the recognition is evidenced by the bakers who squeal with delight and appreciation for their efforts.

Savvy Leaders Ask

The gratuitous “good job” or the dreaded, “Keep doing what you’re doing…” comments land flat, but genuine and specific praise goes a long way for the recipient and provides lasting motivation.

Whether you are a leader or a peer, ask your colleagues how they want to be recognized. Not everyone wants a public fanfare. Some may appreciate a more private recognition, and others crave something different to honor and recognize their accomplishments.

Languages of Appreciation at Work

Gary Chapman and Paul White, authors of the well-known Love Languages for helping couples navigate relationships, also wrote The 5 Languages of Appreciation in the Workplace. Here is a glimpse of their work languages of appreciation you can use to honor your colleagues to create a more positive and engaged workplace where people feel valued.

The key is to ask your people how they want to be recognized and honor their wishes.

Words of Affirmation: Use of language to affirm other people – remember to be specific.

• “Good Job” doesn’t cut it. Specificity lands much better: “You did a terrific job in the presentation of making the data points clear and understandable by synthesizing the research in a relatable story all could understand.” This is a specific and meaningful way to recognize.
• You can also write a hand-written note or card with your specific praise and appreciation.

Acts of Service – actions speak louder than words.

• Perhaps your direct report volunteers for a local food bank and you recognize them by creating an optional team afternoon of service for this organization in honor of the employee you want to recognize.

Receiving Gifts – token of appreciation to feel acknowledged.

• You need not break the bank – a local coffee shop gift card, or company swag may hit the spot. Some teams have a favorites list of food and treats each employee likes to use for such occasions.

Quality Time – give another your undivided attention.

• Carve out some special time with a walk, lunch, or a coffee break with the person you want to recognize and honor them with your active listening and undivided attention.

Recognition affects employee motivation and success at work. Ask your colleagues how they want to be recognized and be sure to consider how you want to be acknowledged to create a culture where people appreciate each other and amplify exceptional work.

Perhaps the Paul Hollywood handshake can be adapted in your organization. Never underestimate the power of being recognized by a respected leader.