Mastering Small Talk Part II

Debra Fine’s company – The Fine Art of Small Talk is focused on teaching professionals conversational skills for use while networking and speaking with clients. The objective in all professional encounters should be to make a good impression and leave people wanting more. To do that you must be bright, be brief, and then be gone!

Here is the second installment of her twelve tips to help you master your technique and your self confidence when the need for small talk arises.

7.  Have something interesting to contribute. Keep up-to-date with current events and culture because this will provide you with great conversation builders. Lead with “What do you think of…? Have you heard about…? What is your take on…?” Stay away from negative or controversial topics and refrain from long winded stories, or giving a lot of detail in a casual conversation. If someone asks you what time it is – don’t tell them how to build a clock!

8.  If there are people you want to meet, the best way to approach them is to be introduced by someone they respect. Ask a mutual friend or associate to do the honors.

9.  If someone hands you a business card, accept it as a gift. Hold it with both hands and take a moment to read what is on the card. When you are done, put it in a shirt pocket, purse or wallet to show that it is valued.

10. Watch your body language. People who look ill at ease make others feel uncomfortable. Act confident and comfortable, even when you are not.

11. Before entering a conversation that is already in progress, observe and listen. You never want to squash the dynamics with an unsuited or ill-timed remark.

12. Have a few exit lines ready so you can both gracefully move on. For example: “I need to check in with a client over there.”  Or “I skipped lunch today so I need to visit the buffet.” Or you can offer to refresh their drink.

Becoming proficient with small talk just takes practice and the awareness of how to handle conversations. You must be an active listener and observe people and how they are connecting so you can enter a conversation comfortably. Debra Fine has shared some of her expert tips so get out there and start talking!