Inspirational Videos

January 12, 2019

Call Others by Name to Honor them in Communication

Caroline Dowd-Higgins

Call others by name to validate them when speaking.

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January 5, 2019

The Impact of a Smile

Caroline Dowd-Higgins

The power of a genuine smile builds trust and rapport in communication.

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December 29, 2018

Body Language Influences Communication

Caroline Dowd-Higgins

Using open and engaging body language impacts how others perceive you.

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December 21, 2018

Listen to Listen and Not to Respond

Caroline Dowd-Higgins

Honor someone speaking with your undivided attention.

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December 14, 2018

A Smile Builds Trust in Communication

Caroline Dowd-Higgins

The power of a genuine smile builds trust and rapport in communication.

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December 6, 2018

Paint a Mental Picture to Emphasize a Point

Caroline Dowd-Higgins

By painting a mental picture and telling a story you are more likely to influence others.

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November 30, 2018

Persuasive People Know Their Audience

Caroline Dowd-Higgins

Persuasive people modulate their tone to match their audience.

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November 23, 2018

Persuasive People Use Subtlety to Influence Others

Caroline Dowd-Higgins

Persuasive people influence others by communicating with subtlety and calm and not aggressiveness.

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November 15, 2018

Being Successful Means Not Always Being Right

Caroline Dowd-Higgins

Persuasive people understand how to compromise and give others a chance to shine.

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November 8, 2018

Make Time for a Meal with Loved Ones

Caroline Dowd-Higgins

Be intentional about sharing one meal a day with your loved ones.

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